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SLA icons & Service Level Target time not visible to members of...
I recently wrote a post about how to create custom views with SLA icons and Service Level Target column. After writing this post I realized, that if a user is member of a scoped/restricted user role,...
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Customize Service Manager User Profiles by using C# and SDK
As you may know, Service Manager uses so called user roles to allow access to the application. A user which is member of a specific user role is able to perform tasks associated to this user role. As...
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